Why the Motherhood Center chose to move their cloud communications to Votacall

The Story

The Motherhood Center was referred to Votacall by one of Votacall's managed IT service partners.  Having reached the breaking point with their current provider, they were looking for some guidance and a company that could meet their needs.

Mia was fed up with the long response times- Fixed issues creating new issues- no consistency in support reps- and overall poor service.  She wanted to partner and not to be a number.

Votacall quickly set themselves apart from their competiiton with their personalized approach, doing a full analysis of the current environments and scheduling a demo to review what makes them different and see how they could help.

During the demo and subsequent Q&A sessions with Mia and the team,  Votacall was able to lay out a comprehensive plan to get the staff up to speed on their technology while all working remotely due to the Coronavirus Pandemic.

Votacall's solutions team worked closely with Mia to review the Cloud Hops Process and be sure that on boarding went as smooth and easy as was promised during the sales cycle.  Their PM, Kyle, quickly earned Mia's trust through constant communication, multiple trainings and insight and suggestions throughout the process.