--- title: Hosted Call Center Solutions for Business | Votacall description: Votacall's hosted call center gives teams the tools to manage high call volumes, coach agents, and deliver better customer experiences — all from the cloud. --- [![votacall](https://www.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-no-tagline-215.png?width=134&height=50&name=votacall-no-tagline-215.png "votacall")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Support](https://no-cache.hubspot.com/cta/default/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c) ** ** ** #### Platform #### Call Center #### Solutions #### By Industry #### Get Started Wanna subscribe to our blog? Get updates once a month. [![votacall-no-tagline-215](https://www.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-no-tagline-215.png?width=150&height=56&name=votacall-no-tagline-215.png "votacall-no-tagline-215")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Support](https://no-cache.hubspot.com/cta/default/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c) ** ** ** #### Platform #### Call Center #### Solutions #### Get Started Wanna subscribe to our blog? We'll send you updates once a month. Search **Menu** ** ** [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Contact Us](https://no-cache.hubspot.com/cta/default/468097/0de441db-f9fd-4d66-9809-384192c56348.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/0de441db-f9fd-4d66-9809-384192c56348) # Hosted Call Center ## Memorable customer experiences start with great conversations. The way you interact matters. Dealing with your company should be easy, effective, and even enjoyable. In a world where your customers have more options than ever, the way they feel when they talk to you is that much more important. Here's how our Hosted Call Center can help.   ### Unified Communications Solutions Memorable experiences start with great conversations. ## Track activity  Votacall Hosted Call Center lets you manage your team's activity by tracking call flow, average wait times, and rep call volume. [![Learn more ->](https://no-cache.hubspot.com/cta/default/468097/2a8ed81a-09ef-42d9-9c36-ce1ac82c3f46.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/2a8ed81a-09ef-42d9-9c36-ce1ac82c3f46) ![Hosted Call Center](https://www.votacall.com/hs-fs/hubfs/CC-Dashboard-v2.png?width=1522&name=CC-Dashboard-v2.png "Hosted Call Center") ## Message your teammates  Hosted call center reps can message each other within the Unity platform to ask questions and share wins. ![Live-chat-CC-Lauren-v2](https://www.votacall.com/hs-fs/hubfs/Live-chat-CC-Lauren-v2.png?width=1500&name=Live-chat-CC-Lauren-v2.png "Live-chat-CC-Lauren-v2") ## Access your call center from anywhere  You shouldn't be limited by your location, the weather, or which device you're using. Because our call center is cloud-based, your reps can sign into it from wherever they are. Admins can also manage their teams on the fly. [![Get Mobile](https://no-cache.hubspot.com/cta/default/468097/9a1d751c-bee3-4de6-a505-513a5b2bae26.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/9a1d751c-bee3-4de6-a505-513a5b2bae26) ![cc-access-anywhere-2](https://www.votacall.com/hs-fs/hubfs/cc-access-anywhere-2.png?width=2000&name=cc-access-anywhere-2.png "cc-access-anywhere-2") ** “We’ve worked with Votacall for a decade now and they’ve never let us down. Our call center never misses a beat thanks to their prompt and friendly team and continued introduction of products. The mobile app has taken our team to an entirely new level of flexibility, and we’re confident we’ll always be up and running knowing the platform is solid and their support team has our back.” **Daniel Begg** VP of Customer Experience, Cloud9 Living ![begg-customer-love-RIGHT-Electric-Pink-SWATCH-NAVY-FONT](https://www.votacall.com/hs-fs/hubfs/begg-customer-love-RIGHT-Electric-Pink-SWATCH-NAVY-FONT.png?width=600&name=begg-customer-love-RIGHT-Electric-Pink-SWATCH-NAVY-FONT.png "begg-customer-love-RIGHT-Electric-Pink-SWATCH-NAVY-FONT") ## Key Features ** #### Call "Barging" Listen in on calls as they're happening to provide real-time coaching.  ** #### Detailed Call Reporting Keep track of your team's call volume and talk time, and learn how the two correlate with resolutions and revenue. ** #### VoIP Mobile App Sign into your extension and add yourself to your call center using a phone, computer, or mobile device. ** #### CRM Integrations Integrate our Hosted Call Center with your existing tools to streamline data entry & call research. ** #### GUI-Based Call Control Reps can click to dial, answer calls, transfer, and place customers on hold. ** #### Speech-Enabled Call Center Hosted Call Center users have access to Chitchat, our VoIP speech recognition suite. ## Hey, want to see more? [![Get Started](https://no-cache.hubspot.com/cta/default/468097/e79f8be5-c39e-4674-b414-32a4df059692.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/e79f8be5-c39e-4674-b414-32a4df059692) ### Votacall, Inc ##### **HEADQUARTERS** 550 S ANDREWS AVE SUITE 740 FORT LAUDERDALE, FL 33301   ##### **SERVICE AND SUPPORT CENTER** 1504 PROVIDENCE HIGHWAY SUITE 19 NORWOOD, MA 02062   Call us: 866-303-8600 Email: [corporate@votacall.com](mailto:corporate@votacall.com) [Find Us on Google My Business](https://g.page/r/CVUVqZdO40XjEBM/review) ### Contact Us © 2019-2026 Votacall, Inc. All Rights Reserved. ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/927444343/?guid=ON&script=0)