Platform
Call Center
Get Started
Wanna subscribe to our blog?
Get updates once a month.
Platform
Call Center
Solutions
Get Started
Wanna subscribe to our blog?
We'll send you updates once a month.
Wanna subscribe to our blog?
Get updates once a month.
Wanna subscribe to our blog?
We'll send you updates once a month.
Votacall, Inc. (“Votacall, Inc. or “we”) is committed to protecting the privacy of the personally-identifiable information that we collect from you as you use this Web site (the “Site”) or any of Votacall, Inc services. The scope of Votacall, Inc.’s commitment is detailed in this Privacy Policy. By submitting information, you agree to Votacall, Inc.’s use of such information as described herein.
Votacall, Inc. collects personally-identifiable information (“Personal Info”) on certain areas of the Site when users register, request information or a response, sign up for events, apply for jobs, and participate in user posting areas, such as bulletin boards, discussion forums, and surveys. Additionally Votacall processes and in certain situations collects personal information as needed to deliver its Products and Services. When collecting personal information, Votacall does so in a reasonable and lawful manner. The personally-identifiable information collected may include, without limitation, your access ID/password, company, and contact information (names, mailing and e-mail addresses, phone/ fax numbers).
Votacall acts as a data processor with regard to indirect end user personal identifiable information and our Clients act as the data controller of such data. In the course of processing and protection of such data, all use will be in conformity with the data controller’s instructions.
Specifically, only when enabled via system permission on Votacall GO! Android and Votacall GO! iOS, Votacall shows personal contacts within the respective application. When the user sends an SMS message to one of his/her phone contacts, or when the user initiates a call to one of his/her phone contacts, the phone number is sent securely through the Votacall API. Votacall does not store this number with any other PII, and it cannot be directly or indirectly attributed to any person or persons; Votacall stores only the phone number and pertinent metadata so as to be compliant with all applicable state and federal laws, and Votacall does not share this data with any advertisers or third parties under any circumstances. A user can revoke phone contact access on his/her mobile device at any time, and his/her app experience is not hindered or interrupted.
Votacall GO! Android and iOS also uses Gravatar, only when enabled via Settings and UIConfigs, which is a service that provides avatar images linked to the MD5 hash of the user’s email address. This means that, only when Gravatar use is enabled, we hash each contact’s email address and send it to Gravatar to try and retrieve an avatar image. MD5 hashes cannot be directly or indirectly attributed to any person or persons, and we only send the MD5 hash to Gravatar, never the email address in plain text. As with phone contacts, a user can revoke Gravatar access at any time in Settings or via UIConfig, and his/her app experience is not hindered or interrupted.
From time to time, users may receive marketing and other non-critical communications from Votacall, Inc., as well as important announcements regarding the operation of the service. All users have the opportunity to opt-out of non-critical communications.
Votacall, Inc. uses your Personal Info to fulfill your requests for information, to process your requests to participate in events, and to review and consider any employment-related inquiries that you may submit. We may keep any of your Personal Info on file and use it to contact you for recruiting purposes. Votacall, Inc. may also use Personal Info in analyzing Site user behavior in order to measure interest in specific items posted on our Site.
To help protect the confidentiality of your Customer Proprietary Network Information (“CPNI”), the Federal Communications Commission (“FCC”) requires that we do not release detailed call information over the phone. Information can only be given by sending call information through a means known to Votacall, Inc. in advance, for example, via postal mail to the address on file, through email address to the email address on file, or via phone at the telephone number on file. Call detail information is always available via our secure online customer portal https://billing.votacall.com/. These actions are taken to protect our customers and their business information.
The Site uses cookies to identify you and your interests and to track usage of the Site. Cookies are small pieces of text stored on your computer that help us know which browser you are using and where you have been on the Site and on Web sites to which you may link in order to use some of our features. Cookies also enable us to relate your current usage of the Site to prior usage of this or other Sites of Votacall, Inc. By accepting our cookie, you will be permitted access to certain pages of the Site without having to log in each time you visit. A user who does not accept the cookie from the Site may not be able to access certain areas of the Site. Votacall, Inc. also logs IP addresses, or the location of computers on the Internet, to help diagnose problems with our server and to administer the Site.
Votacall, Inc. will not intentionally disclose (and will take commercially reasonable steps to prevent the accidental disclosure of) your Personal Info to third parties (i.e., persons or entities that are not affiliates of Votacall, Inc.), whether for such third parties’ marketing purposes or otherwise, subject only to the following five exceptions:
We may provide links to third-party Web sites as a service to our users. In addition, some of the content appearing to be on this Site is in fact supplied by third parties, for example, in instances of framing of third- party Web sites or incorporation through framesets of content supplied by third-party servers. We cannot control and are not responsible for the information collection and privacy practices of such third-party Web sites, which may differ from those of this Site.
You may access, correct, update, and/or delete any Personal Info that you submitted to the Site. You may also unsubscribe from mailing lists or any registrations on the Site. To do so, please either follow instructions on the page of the Site on which you have provided such information or subscribed or registered, or send us an e-mail at corporate@votacall.com.
Votacall, Inc. has implemented generally accepted standards of technology and operational security in order to protect Personal Info from loss, misuse, alteration, or destruction. Only authorized Votacall, Inc. personnel are provided access to Personal Info, and these employees are required to treat this information as confidential. Despite these precautions, Votacall, Inc. cannot guarantee that unauthorized persons will not obtain access to your Personal Info.
Votacall, Inc. understands the importance of protecting children’s privacy, especially in an on-line environment. The Site is not intentionally designed for or directed at children 13 years of age or younger, and Votacall, Inc. will not intentionally collect or maintain information about anyone under the age of 13.
By using the Site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the Site. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy.
If you have any questions about our Privacy Policy, please e-mail us at corporate@votacall.com.
This policy has been in effect since January 1, 2010.
If you have questions regarding our policy or would like to contact us for any other reason, just click below.
