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About Votacall
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Why Votacall?
There Is VoIP And Then There Is Votacall
Ultimate Redundancy
Geographically diverse data centers
Redundant cloud network & infrastructure
Automatic failover & fallback
VoIP managed router for onsite failover
Built-in disaster recovery
Project Management
A defined customer journey & timeline
A dedicate PM assigned to your account
Complete solution design & DR planning
Installation: we don’t just drop ship phones
Training - upfront & ongoing
Creative & Innovative
Commitment to constant innovation
Upgrades automatically delivered to clients
The most advanced feature set available
Creative thinkers & creative solutions
Rapid innovation
Advanced Mobility
Mobility your way
Mobile Apps (iOS & Android)
Softphones for your PC or MAC
Make any location an office location
A complete UC experience
White Glove Support
Fully Managed Service at no additional fee
24x7x365 U.S. based support
Solution monitoring & proactive alerting
SLAs ensure you will never ask for updates
Omni Channel Access to Votacall Support
Integration & Apps
Apps to keep communications flowing
Integrates with your office productivity tools
CRM | email | mobile | collaboration
Native Salesforce integration
Anywhere access to collaboration tools
Investment Protection
Unlimited - Local & LD usage is on us!
Software Upgrades are on us!
Maintenance is on us!
Equipment Warranty for the contract term!
Obsolete Technology, no longer a concern!
Reliability
Best in class infrastructure
BroadSoft Class 5 Softswitches
BroadSoft certified (5) 9’s reliability
Automatic failover & fallback
100% network & server geo-redundancy
Security
SSAE 16 certified data centers
3rd party audits: ISO 9000/2700 & FedRAMP
Proactive toll-fraud detection & prevention
Protected by Acme Packet SBCs
Encrypted authentication
Advanced Mobility
