Customer Experience is the only metric.

A newsletter for all things Customer Experience.

As a telecom company, we're no strangers to competition. We believe that what really sets you apart is the experience you deliver to customers. So we started a newsletter to explore and dissect the best CX practices out there.

Just say the word, and we'll send it to your inbox just once per week.

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The Real Stuff

The best ideas for improving customer experience don't come from long meetings at a conference table - they can be shaped by the interactions that we have with our favorite brands every day. We'll share examples that we were inspired by - hopefully you will be too.
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RealCX Updates

We run a video series called RealCX - in it, we explore the nuances of customer experience by looking at real-life examples and sharing a bit from our own experience. 

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