--- title: VoIP | Service Level Targets | Votacall description: The Votacall cloud phone system backed by the best customer experience in the industry and we have the Service Level Targets (SLTs) to prove it. image: https://www.votacall.com/hubfs/Votacall-ONE-social-post-image.png --- [![votacall](https://www.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-no-tagline-215.png?width=134&height=50&name=votacall-no-tagline-215.png "votacall")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Support](https://no-cache.hubspot.com/cta/default/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c) ** ** ** #### Platform #### Call Center #### Solutions #### By Industry #### Get Started Wanna subscribe to our blog? Get updates once a month. [![votacall-no-tagline-215](https://www.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-no-tagline-215.png?width=150&height=56&name=votacall-no-tagline-215.png "votacall-no-tagline-215")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Support](https://no-cache.hubspot.com/cta/default/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c) ** ** ** #### Platform #### Call Center #### Solutions #### Get Started Wanna subscribe to our blog? We'll send you updates once a month. Search **Menu** ** ** [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Contact Us](https://no-cache.hubspot.com/cta/default/468097/0de441db-f9fd-4d66-9809-384192c56348.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/0de441db-f9fd-4d66-9809-384192c56348) # Legal ## Votacall Service Level Targets The Votacall Technical Support team is the primary point of contact for Votacall Customers looking to make changes to or report problems with the service. Customer has three (3) channels to engage the Votacall Technical Support Team - email, telephone, and ticketing portal. The goal is to respond immediately to every request but that is not always possible. The Service Level Targets (SLT) below are a guideline to set expectations when opening a service request with Votacall Technical Support. Votacall Support Contact Information - Email: support@votacall.com - Telephone: 1-888-247-5500 - Ticket System: [support.votacall.com](https://support.votacall.com) ![Votacall SLT web version](https://www.votacall.com/hs-fs/hubfs/Votacall%20SLT%20web%20version.png?width=1500&height=1200&name=Votacall%20SLT%20web%20version.png) [<- Back to legal](https://www.votacall.com/legal) ### Have questions? We'd be happy to answer them. [![Contact Us](https://no-cache.hubspot.com/cta/default/468097/8423da74-7589-460f-8e88-0af5c008b28f.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/8423da74-7589-460f-8e88-0af5c008b28f) ### Votacall, Inc ##### **HEADQUARTERS** 550 S ANDREWS AVE SUITE 740 FORT LAUDERDALE, FL 33301   ##### **SERVICE AND SUPPORT CENTER** 1504 PROVIDENCE HIGHWAY SUITE 19 NORWOOD, MA 02062   Call us: 866-303-8600 Email: [corporate@votacall.com](mailto:corporate@votacall.com) [Find Us on Google My Business](https://g.page/r/CVUVqZdO40XjEBM/review) ### Contact Us © 2019-2026 Votacall, Inc. All Rights Reserved. ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/927444343/?guid=ON&script=0)